top of page

Frequently asked

QUESTIONS

  • Returns
    - All sales are final. - No exchanges. We do not ship replacements. - No returns. Unless items were incorrectly sent or missing from your order. (Please note this must be reported to us within 24 hours your order being received.) - ​We do not cancel orders after they have been placed. - We do have the right to cancel unpaid orders.
  • Disclaimer
    Books By KJF is not responsible for any lost, damaged, or stolen products after items are shipped. Please thoroughly review the product description before purchasing.
  • What is your privacy policy?
    What Is Done With My Information? When you purchase something from our store (Books by KJF), as part of the buying and selling experience, we collect the personal information you give us. Such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Marketing-Email (if applicable): With your permission, we may send you emails about our store, new products and other updates. Disclosure We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Third-Party Services In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. WIX Our store is hosted on Wix Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall. Payment If you choose a direct payment gateway to complete your purchase, then WIx stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Minors( Age of Consent) The Site is not intended for individuals under the age of 16. Security Precautions We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. We restrict access to your non-public personal information to those employees and third parties who need such information to provide products or Services. Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers and other authentication information you use to access our Services. If you feel that the security of your account or personal data has been compromised, please immediately contact us at following email address: fointnokayla@gmail.com. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law. Contact Us If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at fointnokayla@gmail.com
bottom of page